Within its first six months, Influence Mobile’s new high-spend client retention program achieved a 100% retention rate — an accomplishment directly attributable to the personalized attention and detailed service from WorkBetterNow remote professionals. Todd says the new program has the potential to “generate us tens of millions of dollars a year in additional revenue.” 

Not only were these remote professionals brought on to grow a new service offering, but they also took on tasks with ownership and creativity, enabling the program to scale far beyond initial expectations. As such, it’s been a huge success, “it’s very realistic that we will have shot past our 2024 goal. That’s believable,” says Todd. 

When it comes to efficiency gains, one specific highlight is the virtual assistant supporting the VP of Engineering. The administrative tasks of scheduling meetings and other paperwork were overriding this executive’s ability to be meaningfully productive on the one-on-ones with his developers. His inability to effectively manage his team due to his administrative workload was at a breaking point, until he was supported by a WBN virtual assistant. After his virtual assistant was onboarded, he experienced a 40% boost in productivity. He was also able to concentrate on nurturing his growing team of developers, which directly contributed to employee retention.