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Small and Midsize Businesses

Outstanding nearshore talent for small and midsize businesses.

Are you struggling to find the right talent to help take your company to the next level? Our pre-vetted, full-time remote professionals are the solution you’ve been searching for.

"The process of interviewing and hiring candidates was smooth and efficient. After hiring our first assistant, we quickly expanded to another, and within 3 months, we had 6 assistants working across 3 different teams. Each member of the team is doing great, and WBN is constantly in the back of my head as I consider adding new roles."

Daniel Todd

Daniel Todd

CEO, at Influence Mobile

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About WorkBetterNow

WorkBetterNow (WBN) specializes in providing outstanding nearshore talent from Latin America. Our hiring process is designed to find the perfect, pre-vetted remote professional for your team in less than two weeks. You can simply communicate your requirements, and we’ll handle the rest.

With over 40+ roles across various industries – we’re your reliable partner for consistently finding the perfect fit for your business needs. From executive assistants to project managers and from sales support to marketing coordinators and more, we’ve got you covered. 

We handle it all hassle-free with no contracts for a flat monthly fee.

Our clients turn to WorkBetterNow for:

  • Administrative support
  • Accounting and billing
  • Customer service
  • Marketing support and management
  • Project management
  • Data entry & analysis
  • Operations and logistics

 

See full list of roles »

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Case study

100% Client Retention and 40% Productivity Increase

with WorkBetterNow Remote Professionals

WorkBetterNow

Key Results

  • 100% retention of high-value clients in a 6-month period due to remote professionals' client engagement.
  • 40% productivity boost for VP of Engineering with a dedicated virtual assistant.
  • 7 WBN employees are now crucial to operations, handling administrative and creative tasks.

The Opportunity: Leveraging Nearshore Talent to Drive Strategic Growth Initiatives

Daniel Todd, CEO of Influence Mobile, found out firsthand. In late 2022, Todd innovated a new service to engage Influence Mobile’s high-spend clients, with the ultimate goal of doubling the length of their engagement. To pull it off would require trying something new and investing in a special team.

At the same time, key members of the Influence Mobile team were spending more time on administrative tasks, and less time applying their expertise to furthering their business goals. To continue growing and serving their customers, they needed to be able to delegate time-intensive tasks.

An initial hire from WorkBetterNow to coordinate travel logistics revealed opportunities for strategic growth. This prompted Todd to add six more WorkBetterNow remote professionals in administrative and creative roles in less than a year.

Solution: Focus on Client Retention and Enhance Efficiency With Nearshore Talent

Initially, Todd hired a single assistant from WBN to coordinate and execute travel arrangements for an upcoming team meeting. This remote professional’s value was evident from the start, and Todd quickly found more opportunities for his assistant to help his broader team delegate tasks. From there, he saw the potential of hiring more remote professionals to achieve a bigger strategic goal: To nurture relationships with high-value clients to increase retention rates.

Since then, Influence Mobile has hired seven full-time WBN remote professionals to manage everything from executing administrative tasks for VPs and supporting customer service representatives to shaping a new way to increase customer loyalty and bring in millions of dollars in additional revenue.

Results: 100% Retention Rate, a 40% Increase in Productivity, and More

Within its first six months, Influence Mobile’s new high-spend client retention program achieved a 100% retention rate — an accomplishment directly attributable to the personalized attention and detailed service from WorkBetterNow remote professionals. Todd says the new program has the potential to “generate us tens of millions of dollars a year in additional revenue.” 

Not only were these remote professionals brought on to grow a new service offering, but they also took on tasks with ownership and creativity, enabling the program to scale far beyond initial expectations. As such, it’s been a huge success, “it’s very realistic that we will have shot past our 2024 goal. That’s believable,” says Todd. 

When it comes to efficiency gains, one specific highlight is the virtual assistant supporting the VP of Engineering. The administrative tasks of scheduling meetings and other paperwork were overriding this executive’s ability to be meaningfully productive on the one-on-ones with his developers. His inability to effectively manage his team due to his administrative workload was at a breaking point, until he was supported by a WBN virtual assistant. After his virtual assistant was onboarded, he experienced a 40% boost in productivity. He was also able to concentrate on nurturing his growing team of developers, which directly contributed to employee retention.

“The new retention program powered by WBN remote professionals has the potential to generate us tens of millions of dollars a year in additional revenue.”

– Daniel Todd l CEO, Influence Mobile

Imagine What’s Possible With Nearshore Talent From WorkBetterNow

Influence Mobile’s experience with WorkBetterNow virtual assistants and remote professionals shows the potential of leveraging the talents of nearshore professionals. From expertly managing administrative work to increasing client satisfaction and loyalty, Influence Mobile’s remote professionals have changed the game. And at a fraction of the cost.

“If you’re a remote work company and you’re not using this price leverage, it’s crazy. You’re hurting yourself,”

– Daniel Todd l CEO, Influence Mobile

Inspired by Influence Mobile’s success? WorkBetterNow can make it happen for you. Schedule a 15-minute consultation today to find out how.

With WorkBetterNow you get:

  • Incredible talent that is committed to your success
  • Full time remote professionals dedicated solely to your company, becoming a critical member of your team
  • An amazing ROI - $2,350/mo for each full-time, dedicated WBN professional
  • A dedicated Success Coach to ensure successful onboarding and continued support
  • Roles filled in 1-3 weeks
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Steve Wolf

Catalina is great at suggesting ideas for improvement and how they can work together. She's detail-oriented, meets the core values of the company, and has an extremely great attitude. This is the first time in my career that someone is managing my calendar, and it's incredibly liberating. We are interested in hiring an additional Remote Professional from WBN.

Steve Wolf | CO Founder & CEO, at More® Surface Care

Tyler Hagler

WorkBetterNow is a fantastic organization. We've hired two people through this service and have been thrilled with the outcomes. In particular, their onboarding, training, and enablement of new hires has made sure they get up to speed quickly and have the tools to add value in a very short time.

Tyler Hagler l Principal, at Trig

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