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Do I need Virtual Assistant Experience?

You need to have at least 2 years of experience in the role that you're applying for. 

Can I apply for more than one job?

To ensure your application receives proper consideration, we ask that you apply for only one position. Applying to multiple roles will negatively affect your opportunity to continue with the process, as our system will only select one of your applications for our team to review. 

Therefore, we strongly encourage you to take the time to carefully review the available roles and choose the single position that most closely aligns with your skills, experience, and career aspirations. This will give you the best chance of success. If our recruitment team believes your profile is a strong fit for another open position, they may reach out to you directly to discuss it. 

 

How will I receive my payment?

Payments are made monthly. To facilitate international transfers, we partner with two payment providers: Convera and Payoneer. 

The specific service used for your payment will depend on your country of residence to ensure the most efficient and secure transaction. We will guide you through the setup process during your onboarding.

Can I work part-time?

We only offer full-time positions.

How long does the application process take?

The timeline will vary depending on the role and the number of applications received. On average, the entire process—from submitting your application to receiving a final hiring decision—takes approximately 2-3 weeks. 

 

What is the salary?

Our compensation structure includes scheduled increases based on tenure, ensuring your pay grows as your career with us does. 

Compensation Package: 

  • Starting Salary: $1125 USD / month. 
  • 3-Month Milestone: Total compensation becomes $1175 USD / month (includes $50 monthly wellness bonus). 
  • 1-Year Milestone: Salary increases to $1300 USD / month. 
  • 2-Year Milestone: Salary increases to $1350 USD / month. 

 

In addition to tenure-based raises, WBN also provides an annual raise.

 

How many vacations days do I get?

WBN Certified Professionals™ enjoy 18 days of paid time off (PTO) per year, plus the following U.S. federal holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day.  

What are the computer requirements?

Processor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for Macs 

RAM: 16 GB minimum 

25 - 50 Mbps Internet Speed (Min) 

Can I reapply?

Absolutely. If you are not selected for a position this time, we encourage you to continue developing your skills and experience. We have a six-month reapplication policy. We welcome you to reapply for future openings that align with your qualifications. All open positions are regularly updated on our careers page. 

What are the minimum requirements to be considered?

While each role has its own specific requirements outlined in the job description, we do have a few foundational qualifications for all candidates. We require a minimum of two years of professional experience for any of the roles and an advanced level of English proficiency, as you will work directly with US-based clients. 

How are you different from a freelance platform like Upwork?

Unlike freelance marketplaces, we provide stable, long-term roles with US-based clients. The key differences are: 

  • We are an exclusive network. Our certified professionals are rigorously certified to guarantee quality and are matched with clients.  
  • We handle client acquisition, contracts, and billing, allowing you to focus 100% on your role without the overhead of bidding for projects. 
  • You become part of a supportive, professional community, not just an individual freelancer competing for gigs. 

What is the wellness benefit?

WBN includes a $50 monthly health stipend intended for health insurance in your payment. This perk is available to all our WBN CPs who reach a three-month tenure.

Can I work from anywhere I want?

While you have the freedom to work from your home in any country within Latin America, we require that you operate from a dedicated and private workspace. This policy is in place for several critical reasons: 

  • Professionalism: A quiet, controlled home office environment is essential for participating in client meetings without disruption and projecting a professional image. 
  • Focus and Productivity: A dedicated workspace, free from the distractions of a public place, is necessary to maintain the deep concentration required to deliver high-quality work. 
  • Security: Protecting our clients' data is a top priority. A private, secure internet connection is mandatory. Public networks, such as those found in cafes or coworking spaces, do not meet our security standards.  

Didn't find your answer? Let's chat

Please reach out to us on Instagram to ask anything else that's on your mind. Plus, you'll get a behind-the-scenes look at our amazing community. 

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