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WorkBetterNow
Your Talent Partner

It’s been fantastic seeing your success with your first Remote Professional (RP) from WorkBetterNow. Like many of our clients, you might be thinking about the potential of adding a second RP.

With over 40+ specialized roles, from customer support to project management, our talent pool is designed to meet your expanding needs.

Are your key players bogged down with administrative duties, or is there a key position waiting to be filled? A second RP from WBN could be just what you need to boost your team’s focus and productivity.

Connect with your client consultant to strategize your Next Best Hire.

Businesses thriving with multiple WBN Professionals

Dropoff
Influence mobile
RDS
more
Eastman Cooke
Hope
TCFCR
design
ALBA Wheels up
Atlantic
TeamBonding
CRS

Did you know we have talent

to support over 40+ roles?

  • Administrative support
  • Accounting and billing
  • Customer service
  • Marketing support and management
  • Project management
  • Data entry and analysis
  • Operations and logistics
  • and more...

 

See full list of roles >

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Ed molitre

“The incredible level of talent goes way beyond assistants. I am using WBN talent for roles such as inbound sales, customer service, and courier recruiting—just to name a few. WorkBetterNow and their team of talent is transforming my business every day.” CEO of the Molitor Group

Ed Molitor l CEO of the Molitor Group

Case study

100% Client Retention and 40% Productivity Increase

with WorkBetterNow Remote Professionals

Influence mobile

Key Results

  • 100% retention of high-value clients in a 6-month period due to remote professionals' client engagement.
  • 40% productivity boost for VP of Engineering with a dedicated virtual assistant.
  • 7 WBN employees are now crucial to operations, handling administrative and creative tasks.Read more

The Opportunity: Leveraging Nearshore Talent to Drive Strategic Growth Initiatives

Daniel Todd, CEO of Influence Mobile, found out firsthand. In late 2022, Todd innovated a new service to engage Influence Mobile’s high-spend clients, with the ultimate goal of doubling the length of their engagement. To pull it off would require trying something new and investing in a special team.

At the same time, key members of the Influence Mobile team were spending more time on administrative tasks, and less time applying their expertise to furthering their business goals. To continue growing and serving their customers, they needed to be able to delegate time-intensive tasks. 

An initial hire from WorkBetterNow to coordinate travel logistics revealed opportunities for strategic growth. This prompted Todd to add six more WorkBetterNow remote professionals in administrative and creative roles in less than a year.

Solution: Focus on Client Retention and Enhance Efficiency With Nearshore Talent

Initially, Todd hired a single assistant from WBN to coordinate and execute travel arrangements for an upcoming team meeting. This remote professional’s value was evident from the start, and Todd quickly found more opportunities for his assistant to help his broader team delegate tasks. From there, he saw the potential of hiring more remote professionals to achieve a bigger strategic goal: To nurture relationships with high-value clients to increase retention rates.

Since then, Influence Mobile has hired seven full-time WBN remote professionals to manage everything from executing administrative tasks for VPs and supporting customer service representatives to shaping a new way to increase customer loyalty and bring in millions of dollars in additional revenue.

Results: 100% Retention Rate, a 40% Increase in Productivity, and More

Within its first six months, Influence Mobile’s new high-spend client retention program achieved a 100% retention rate — an accomplishment directly attributable to the personalized attention and detailed service from WorkBetterNow remote professionals. Todd says the new program has the potential to “generate us tens of millions of dollars a year in additional revenue.” 

Not only were these remote professionals brought on to grow a new service offering, but they also took on tasks with ownership and creativity, enabling the program to scale far beyond initial expectations. As such, it’s been a huge success, “it’s very realistic that we will have shot past our 2024 goal. That’s believable,” says Todd. 

When it comes to efficiency gains, one specific highlight is the virtual assistant supporting the VP of Engineering. The administrative tasks of scheduling meetings and other paperwork were overriding this executive’s ability to be meaningfully productive on the one-on-ones with his developers. His inability to effectively manage his team due to his administrative workload was at a breaking point, until he was supported by a WBN virtual assistant. After his virtual assistant was onboarded, he experienced a 40% boost in productivity. He was also able to concentrate on nurturing his growing team of developers, which directly contributed to employee retention.

“The new retention program powered by WBN remote professionals has the potential to generate us tens of millions of dollars a year in additional revenue.”

– Daniel Todd l CEO, Influence Mobile

Imagine What’s Possible With Nearshore Talent From WorkBetterNow

Influence Mobile’s experience with WorkBetterNow virtual assistants and remote professionals shows the potential of leveraging the talents of nearshore professionals. From expertly managing administrative work to increasing client satisfaction and loyalty, Influence Mobile’s remote professionals have changed the game. And at a fraction of the cost. 

 

“If you’re a remote work company and you’re not using this price leverage, it’s crazy. You’re hurting yourself,”

– Daniel Todd l CEO, Influence Mobile

Inspired by Influence Mobile’s success? WorkBetterNow can make it happen for you. Schedule a 15-minute consultation today to find out how.

The bigger the team, the better the deal.

Whether you need an executive assistant or to staff up a department, WorkBetterNow’s reliable full-time and dedicated remote workforce is vetted and matched specifically to your operational needs.

  • Achieve greater profitability
  • Delight your customers
  • Reclaim your time
Dustin-1.jpeg

"With WBN, we've tripled our workforce effortlessly and affordably. The RPs have become essential team members, tackling complex challenges so we can focus on strategic tasks and expansion. The cost-effectiveness of this solution is incredible— for the investment of hiring one person locally, we've hired many outstanding WBN professionals”

Dustin Dowdy l CEO at Southeastern Tank, Inc.

joe coler

"WBN’s process is like speed dating for hire. They match our needs with pre-screened candidates, facilitating swift video interviews that help us efficiently find the right people. We've successfully hired seven professionals who are not only skilled but also highly motivated."

Joe Coler l VP of Service at Atlantic Tomorrow’s Office

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