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7.1 Pay

7.1.1 Payments

Direct Deposit

Direct payroll deposit is the automatic deposit of your pay into the financial institution accounts that you provide.

Paycheck Deductions

  • Currency exchange is not covered by WBN.

  • If you have requested a leave of absence or unpaid days off, this will be deducted from your paycheck.

  • WBN does not deduct taxes, each remote professional is responsible to pay tax in their country of residence.

Monthly Payments:

Most countries are favorable and scheduled for the monthly payroll, payment date is from 21st to 23rd of each month. In the event of any delays, please inform your Talent Coordinator if you have not received your payment by the 23rd.

All bank accounts in Honduras must be in USD and not Lempiras.

7.1.2 Method of Payment

Your method of payment will be disclosed and configured during new hire induction and will be set up for monthly payments.

Every effort is made to avoid errors in your paycheck. If you find an error on your paycheck, please report it immediately to your Talent Coordinator so corrections can be made as quickly as possible.

7.2 Benefits

7.2.1 Wellness Benefit

As a part of our benefits, the Independent Contractor will be eligible for a $50 wellness benefit after 3 months of tenure. 

7.2.2 New Hire bonus for WBN Certified Professionals™

  1. Objective:
    To recognize and reward our WBN Certified Professionals™ (CPs) for their exceptional service, which plays a crucial role in clients’ decisions to hire additional CPs.
  2. Conditions and Eligibility:  .
    • Active WBN Certified Professionals™ (CPs) whose client hires a new CP are eligible for a $50 bonus for each new hire from their client.
    • Both the active CP and the new hire must have completed at least two weeks of work with their respective clients to qualify for the bonus.

  2. Process:

    • Upon the new hire’s completion of the initial two-week period, the Talent Coordinator (TC) team is responsible for notifying the Senior Coordinator. This action triggers the finance department to process the bonus.

    • The $50 bonus for each qualifying new hire will be added to the upcoming payment cycle of the active, eligible WBN Professional.

7.3 Paid Time Off Policy

7.3.1 Paid Time Off

Earning PTO
  • For every month you work at WBN you accumulate 1.5 days of PTO. This adds up to a total of 18 days per year.   
  • PTO accrual is capped at 18 days. Any PTO that has been scheduled on People Force but not yet taken is also counted as part of your available balance.
  • Once your PTO balance (including any time already scheduled in People Force) reaches 18 days, your accrual pauses.
  • Accrual resumes automatically after you take PTO and your balance falls below 18 days.
  • This policy applies to all Certified Professionals working full-time (40 hours a week). For Certified Professionals working part-time (fewer than 40 hours a week), PTO accrual is prorated based on contracted weekly hours. 
Using PTO
  • PTO requests must be submitted at least one month in advance and require client approval to ensure minimal disruption to operations.
  • PTO can be used for vacations, personal days, sick leave, or any time you need to step away from work. 
  • In emergencies or illness-related situations, notify both your Talent Coordinator and your client as soon as possible.
  • There are no separate sick days under this policy; all time off, including for health-related needs, should be taken from your PTO balance.
  • Please ensure that your TC is informed of any PTO requests.

Requesting PTO
To formally request PTO, please follow these steps:

  1. Obtain client approval for your planned time off. When requesting approval, include:

    • The exact dates you plan to be away.

    • A brief note explaining how you will manage your responsibilities before and after your time off (e.g., hand-offs, coverage, catch-up plans).

  2. Submit a request for time off in PeopleForce, and attach your client’s written confirmation to the request.

  3. Wait for your Talent Coordinator to review and approve your request in PeopleForce.

  • Holidays
    If you wish to observe a national holiday specific to your country, you may request the day off in advance. These days will be deducted from your PTO balance and must be approved by your client.

  • Leaving WBN
    If you lose your placement, your Talent Coordinator will confirm your accrued PTO balance and may recommend that you use these days before returning to the placement pool. In cases of resignation or termination, WBN will pay out any earned but unused PTO.

7.3.2 Holidays

US Holidays observed are:

  1. Memorial Day

  2. Independence Day

  3. Labor Day

  4. Thanksgiving Day

  5. Christmas Day

  6. New Year’s Day

These U.S. holidays are in addition to your accrued Paid Time Off (PTO). If you and your client agree you will work on one of these U.S. holidays, you should be compensated with a substitute day off.


7.3.3 Bereavement Leave

The CP should send a certified or official document to get their payment within two days. Bereavement leave is a paid leave which is available to all CPs at the time of death or funeral of a member of the CP's immediate family, such as husband, wife, child, mother, father, siblings, and grandparents.

7.3.4 Maternity/Paternity Leave

All CPs who have been with WBN for more than one year are eligible for half pay WBN base salary.

If the client is giving additional compensation, the amount will not be added to the calculation of half-pay for this period, CPs could leave on maternity/paternity for up to 2 months.

When a CP has more than 3 years of tenure with WBN, they are entitled to up to 3 months of Maternity/Paternity leave.

7.3.5 Unused PTO

CPs will not be eligible for payment for unused Paid Time Off while actively employed with a client. We encourage all our WBN Professionals to take advantage of their Paid Time Off.

7.4 Unpaid time off
7.4.1 Leave of absence for emergencies

WBN or your client may grant an unpaid leave of absence (LOA) to WBN Professionals. Request a leave in writing as far in advance as possible, and keep in touch with your client and WBN talent coordinator.

If your leave expires and you fail to return to work without contacting Work Better Now and/or your client, it will be assumed that you do not plan to return and that you have voluntarily terminated your contract.

WBN Professionals must use all remaining paid time off balances before taking any leave without pay.

7.5 Tenure Calculation

Your tenure will be effective when you have a start date with a client.

If your contract is ended by the client and you are going back to the CP Pool, your tenure will stop counting on the last day you worked.

Once you get hired again, your tenure will resume.

Please note that during the time you don’t have a client, those days will not be considered or counted on your tenure days.

7.5.1 PTO when going back to the CP Pool

If you are notified that you will go back to the CP pool and you have accrued Paid Time Off based

on tenure, you can:

  1. Take your available PTO, then start interviewing.

  2. Take your available PTO days in payment and begin interviewing immediately.

If you have planned to take time off and you are going back to the CP Pool, while you are interviewing, please explain your situation to your client and come to an agreement.

 

Date Created: March 2021

Last Updated: October 2025